A. PAST EXPERIENCE:
Over the past 13 years, we at Clean Image have been providing professional cleaning and maintenance services to the business community in Trinidad. Hereunder is the requested information.
1. CENTRAL BANK OF TRINIDAD & TOBAGO
Contact Person: Ms. Claudette John
Service Provided: Cleaning of Fabric Chairs
Application of scotch-guard
Interior Cleaning of Central Bank's vehicles
Body Glazing of Central Bank's vehicles
Fabric Protection of vehicles
Supply of Toiletries
Supply of Dispensers
Period of Service: Six (6) years
2. THE INSTITUE OF BUSINESS
Contact Person: Mr. Dev Maraj
Service Provided: Daily Maintenance of the company facilities
Cleaning of carpets - semi-annually
Supply Chemicals on a monthly basis
Other on-call duties
Period of Service: Eight (8) years
3. THE HOUSE OF ANGOSTURA
Contact Person: Ms. Evlyn Scott
Service Provided: Maintenance of High Rise Glass building
Cleaning of Carpets
Cleaning of Floors
Cleaning of Fabric-Furniture
Emergencies On-call duties
Period of Service: Six (6) years
4. TELECOMMUNICATIONS SERVICES OF TRINIDAD & TOBAGO (T.S.T.T.)
Contact Person: Mr. K. Millien
Service Provided: Cleaning of Carpet
Cleaning of Fabric-Furniture
Supply of New Carpet
Installation of New Carpet
Supply of Dispenser
Installation of Dispenser
Contracted to Supply and Service Hand Towels and Toiletries on Annual Sports Day.
Period of Service: Eight (8) years
5. TRINIDAD AND TOBAGO ELECTRICTY COMMISSION (T&TEC)
Contact Person: Ms. Donna Griffith
Service Provided: Cleaning of Carpet
Cleaning of Fabric-Furniture
Supply of all Toiletries
Supply of Hand Towels
Supply of Napkins
Supply of Dispensers
Period of Service: Eight (8) years
6. NEMWIL
Contact Person: Ms. Salandy
Service Provided: Maintenance of Lobby Floor
Cleaning of High Rise Glass on the six floors
Cleaning of all Vertical Blinds on the six floors
Period of Service: Three (3) years
7. ROYTEC
Contact Person: Mr. Jairam Ramkissoon
Service Provided: Supply of New Carpets
Installation of New Carpets
Daily Maintenance
Period of Service: Six (6) years
8. TASTE MAKERS
Contact Person: Ms. J. Huggins
Service Provided: Cleaning of Company's vehicles
Cleaning and Maintenance of Carpets
Cleaning of Office Facilities
Period of Service: Four (4 ) years
9. TATIL
Contact Person: Ms. J. Pollanais
Service Provided: Cleaning of Carpets
Cleaning of Chairs
Emergency Jobs
Period of Service: Six (6) years
10. OFFICE OF THE PRIME MINISTER
Contact Person: Mr. Mohammed
Service Provided: Daily Maintenance
Cleaning of carpets
Specialty services
Emergency Jobs
Period of Service: Three (3) Years
11. NIPDEC HOUSE / FLAG STAFF HILL
Contact Person: Ms. Cindy Guevara
Service Provided: Daily Maintenance
Specialty Services
Cleaning of carpet
Emergency Jobs
Period of service Eleven (11) years
Also attached to Tender Document are Certificates of recommendations by Satisfied Clients.
B. OUR EQUIPMENT/MACHINERY
We take pride in what we do, all of our equipment are internationally respected and state-of-the-art. We invest great sums into the continual modernization of our equipment inventory. Our clients deserve the most technological advanced equipment the industry has to offer.
Hereunder is a listing of our present equipment.
Type of Equipment Amount
1. Heavy Duty Daytona Wet/Dry extraction Vacuums
Flood and Heavy spill extraction Machines 17
2. Shop VAC 5.H.P. Extraction Vacuums 12
3. Up Right Top Loading Filter - 8 and 15 amps Vacuum
Cleaners - with pile lifter - motor driven. 19
4. Heavy Duty 3200 PSI Pressure Washer - Gas Electric
Pressure Washer 1500PSI 06
5. Host Dry - Dry Extraction Carpet Cleaning Machine
with Pile Lifter 02
6. Advance 1500 20" Buffing Machines 09
7. Clarke Hot and Cold Water Carpet Extraction Machines 17
8. Power Flite Hot and Cold Water Carpet Extraction Machines 09
9. Power Flite Foam Extraction Carpet Machines 12
10. Clarke Foam Extraction Carpet Machines 13
11. Von Schrader Upholstery Cleaning Machines 06
12. Ultimate Steam Cleaning Drapery - Vertical and
Upholstery Machines 02
13. Portable Steam Degreaser Machines 02
14. Wet Floor Signs 43
15. Industrial Mop Buckets 30
16. Flood Restoration Accessories and other accessories
pertaining to above machines.
17. Chemicals for all jobs [Full Stock]
B. EQUIPMENT AND MACHINERY ASSIGNED TO THIS CONTRACT
Based on the scope of the works seen at FIRST CITIZEN BANK'S facilities, we hereby recommend the use of following equipment.
In the event any additional machinery is required, it will pose no problem to acquire.
Equipment
1. Upright Vacuum Cleaners -8 Amp. Top loading Hypo Alegen
Filters with Pile Lifting
2. Power Flite Foam Extraction Machines Hot & Cold
3. Clarke Hot and Cold Water Carpet Extraction Machines
4. Von Schrader Upholstery Cleaning Machine when Applicable
5. Industrial Mop Buckets
6. Necessary Chemicals
Note: All Equipment necessary for each branch will be dispatched accordingly.
C. PRESENT WORKLOAD
We at Clean Image provide our clientele with personalized and dependable service of the highest quality and at the most competitive price.
Overall we have a minimum of 690 contracts, which is further broken down as follows: -
Daily Maintenance Contract 12
Emergency on Call General Services Contract 26
Semi-annually on Call Contracts
for floors, carpets and glass cleaning 42
Annually Fabric-Furniture Service Contract 160
To supply Paper Products, Dispensers, Refills
and Carpets 30
Executive Homes for General Services
and House Keeping 420
Along with General Work for Walk-in Customers.
D. LARGEST CONTRACT
To date, two of our Largest Annual Contracts are as follows: -
1. The House of Angostura
2. Telecommunication Services of
Trinidad and Tobago (T.S.T.T.)
E. MANPOWER CAPABILITY
In order to achieve such a high level of excellence, we perform our daily tasks as a team, not as individuals. CLEAN IMAGE has the strongest team of cleaning professionals, our employees are well trained in handling all equipment used by our company in the event of an emergency along with the chemical products and the latest cleaning techniques used internationally.
At CLEAN IMAGE we maintain a standard (dress code) for our staff, it should be noted that our staff leave our office properly attired in the company's uniform.
Our team of cleaning professionals will be briefed about the sensitivity of the schedules within the Bank. We foresee no difficulties in our ability to accomplish the task set before us. Please bear in mind that we are committed to providing our Clients with personalized and dependable service at all times. It is our aim to please our customers.
We are committed to hiring additional competent staff as necessary.
Staff performance will be constantly monitored, with spot checks being carried out on a regular basis by an Immediate Supervisor who would be assigned to the Contract, along with Ms. Jennifer Lall or Mr. Ken Johnson - the Proprietor of the Company to assure Clean Image meets FIRST CITIZEN BANK'S ongoing expectations at all times.
F. PROPOSED MANPOWER TO BE ASSIGNED
After careful consideration we proposed crews of (see tender document ) members to be assigned to the Janitorial Operations of the FIRST CITIZEN BANK LIMITED.
We hope this proposal meets with your approval.
We thank you for allowing us to be of service to you, and we look forward to receiving your early and favourable reply.
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